Join ShopeeFood through the Shopee Partner App

Over 100,000 merchants already use the app to manage their ShopeeFood business. Download it now and start getting orders.

Get Started in Minutes

Sign Up Fast in the Shopee Partner App

Register your ShopeeFood store directly in the app. Add your details, upload your menu, and start receiving orders quickly.

1
Download app
2
Create account
3
Upload docs
4
Start selling!
Available on App Store, Google Play & Huawei AppGallery
Trusted by local F&B owners across Malaysia
or
Prefer manual registration?Fill out the form and we'll contact you

Grow Your Business with ShopeeFood Malaysia

Simple App Registration

Register through the Shopee Partner App in just a few steps. Fast, secure, and convenient.

Reach Shopee Customers Nationwide

Access millions of active Shopee users and expand your restaurant's customer base across Malaysia.

Trusted by Local Businesses

Thousands of Malaysian food outlets choose ShopeeFood to grow their sales and manage operations efficiently.

Daily Settlement (T+1)

Receive payouts to your registered bank account the next business day after order completion.

Dedicated Merchant Support

Our support team is ready to assist you with onboarding, menu setup, and store management.

How It Works

From setup to everyday use, we've made getting started effortless.

Merchant Portrait
Revenue Growth
+45%
1

Step 1: Choose Your Registration Method

Select your preferred registration pathway: Download the ShopeePartner App for instant self-service registration, or fill out our manual registration form below for assisted onboarding.
2

Step 2: Prepare Supporting Documents

3

Step 3: Submit Your Application

4

Step 4: Wait for Application Review

5

Step 5: Start Accepting Orders

Within 7 Working Days

Trusted by Leading Brands & Thousands of Merchants

Join successful restaurants and food businesses across Malaysia

Beverages & Bubble Tea
Fast Food
Local Cuisine
Mixue
ZUS Coffee
Tealive
Auntea Jenny
Ai-Cha
Chagee

What Our Merchants Say

Real success stories from restaurant owners across Malaysia

"ShopeeFood helps us spread Mixue happiness everywhere! Orders keep growing, and our customers love how easy it is to order their favorites."

Mixue Malaysia
Mixue Malaysia

"ShopeeFood makes it so easy for tea lovers to find us! We've seen great growth in orders and love how convenient it is for customers to enjoy Auntea Jenny drinks anytime."

Auntea Jenny Malaysia
Auntea Jenny Malaysia

"ShopeeFood platform is amazing, ever since we join their promotion our sale have been double. They have a great team to support us every time we face difficulty 👍"

Ben Gong's Tea & Dessert
Ben Gong's Tea & Dessert

Register Your Restaurant

Fill out the form below to start your journey with ShopeeFood. Our team will review your application and get back to you within 24-48 hours.

Merchant Registration Form

Complete the form below and our team will contact you within 24-48 hours to finalize your registration.

Frequently Asked Questions

Got questions? We've got answers. Find everything you need to know about becoming a ShopeeFood merchant.

1
How much does it cost to join ShopeeFood as a merchant?
Registration is completely free! We only charge a small commission fee on each order you receive through the platform. There are no hidden fees, subscription charges, or upfront costs to get started.
2
What documents do I need to register my restaurant?
You'll need: (1) SSM certificate or Owner IC, (2) Restaurant license from local authorities, (3) Halal certification (if applicable), (4) Bank account details for payments, and (5) Owner's IC or passport. Our team will guide you through the verification process.
3
How long does the approval process take?
Once you submit your application, our team will review it within 24-48 hours. After verification of your documents and restaurant details, You’ll also need to add at least one menu item to activate your account (this process takes one business day). After that, you can start receiving orders immediately. The entire process typically takes 5-7 business days.
4
Do I need my own delivery riders?
No! ShopeeFood provides a network of delivery riders who will pick up and deliver orders from your restaurant. You just need to prepare the food, and we handle the delivery logistics.
5
Can I update my menu and prices anytime?
Yes, absolutely! You have full control over your menu through the ShopeeFood Partner App. You can add/remove items, update prices, modify descriptions, upload photos, and mark items as out of stock in real-time.
6
When and how do I receive payments?
Payments are processed on the second business day (D+1) after you receive an order, typically within 1–3 working days. Orders received on Friday, Saturday, or Sunday will be paid on Monday. You’ll receive a detailed report of all order transactions, and you can track your earnings in real time through the Shopee Partner app.
7
What areas does ShopeeFood cover in Malaysia?
ShopeeFood operates in major cities across Malaysia including Kuala Lumpur, Selangor, Penang, Johor Bahru, Perak, Melaka, Negeri Sembilan, Pahang, Kedah, Terengganu, Perlis , Kedah, Kelantan, Kuching, and Kota Kinabalu. We’re constantly expanding to new areas. Check with our team to confirm if your location is covered.
8
Can I manage multiple restaurant outlets?
Yes! If you have multiple outlets, you can manage them all from a single merchant account. Each outlet can have its own menu, operating hours, and settings while being managed from one convenient dashboard.
9
What commission does ShopeeFood charge?
Our standard commission rate is 30%, which covers the use of ShopeeFood’s delivery, marketing, and platform services. This rate ensures seamless order management, wide customer reach, and support for your business.
10
Is there customer support for merchants?
Yes! We provide dedicated merchant support via phone, email, and in-app chat. Our support team is available to help you with technical issues, order management, promotions, and any questions you have about the platform.
11
Can I run my own promotions and discounts?
Absolutely! You can create your own promotions, set discount codes, and offer special deals to attract customers. You'll also be featured in platform-wide campaigns and marketing initiatives to boost your visibility.
12
What if I need to temporarily close my restaurant?
You can easily pause your store through the Partner App whenever needed - whether for a few hours, days, or longer. Just toggle your store status to 'Closed' and customers won't be able to place orders until you're ready to reopen.
13
Can home-based businesses join ShopeeFood?
Absolutely! Home-based businesses are welcome to join the ShopeeFood family. As long as you meet our basic requirements and can ensure food quality and delivery readiness, you can start selling through our platform.
14
Can I join ShopeeFood if I don't have an SSM?
Yes! For Malaysians: You can register using your IC (Identity Card). For foreigners: You may register using your passport.

Any Questions?

Please visit our Shopee Merchant Help Center